There is no known service advisory at this time.
The TSO's main performance venue is Roy Thomson Hall (RTH), located at 60 Simcoe Street, in the heart of the Entertainment District in downtown Toronto. More about:
- Box Office
- Security & Bag Checks
- Seating Maps
- King Street Pilot Project
- Music Store
- Cocktail Concierge
- Lost & Found
- Bank Machines
- Special Needs & Accessibility
Hours for single-ticket sales and information:
Sat: 12:00–5:00pm, or until concert start time (on Young People’s Concert dates, the Box Office opens at 10:30am)
Sun: Open two hours prior to performance start time, and remains open until concert begins
Hours may vary. Please call 416.593.1285 to confirm hours.
Bag Search and Large Bags and Items
Roy Thomson Hall and the TSO are committed to the safety and well-being of all guests and patrons, and aim to provide a safe, comfortable and enjoyable concert experience. New this season, all patrons entering Roy Thomson Hall will be subject to a bag search. This includes all handbags, purses and backpacks.
Please note that large bags unable to fit under your seat will not be permitted at Roy Thomson Hall. We encourage you to leave large bags and items at home or to arrange storage elsewhere as we are not able to offer bag check on these items. Permitted bags should be soft sided and able to fit completely under the auditorium seats.
An exception will be made for declared medically necessary items, after proper inspection.
Musical instruments are permitted on site and are subject to search upon entry. Have a question? Email Roy Thomson Hall at: firstname.lastname@example.org
Main Floor (898 KB .pdf)
Mezzanine (466 KB .pdf)
Balcony (483 KB .pdf)
60 Simcoe Street, Southwest of King Street and University Avenue, in the heart of the Entertainment District in downtown Toronto. Get directions using Google Maps
Take the QEW/Gardiner Expressway to the York Street exit.
Proceed north on York to King Street, then west on King to Simcoe.
By Public Transit
Take the TTC subway to St. Andrew Station, then exit and walk west through the underground walkway toward the Hall. This walkway provides easy access to Roy Thomson Hall from both the MetroCentre parking lot and the St. Andrew subway station.
Take GO Transit to Union Station, then exit and walk west to Simcoe Street, then proceed north to the Hall.
Beginning in November 2017, the City of Toronto's King Street Pilot Project will prevent through movement at most King Street intersections (between Bathurst Street and Jarvis Street) for private vehicles. For full details and to plan your trip, please visit the City of Toronto website.
Please note that the entire area of Simcoe Street from King Street to Wellington Street is now designated as a NO STANDING area, with the exception of two NO PARKING areas. Rush-hour regulations apply to the entire area. Any parked vehicles with or without an Accessible Parking Permit may be tagged and/or towed.
Roy Thomson Hall Parking Lot
Limited underground parking is available to the public at Roy Thomson Hall. There are fewer than 300 underground parking spaces available to TSO patrons on a first-come, first-served basis on TSO concert evenings and for matinees. The Toronto Symphony Orchestra cannot guarantee parking for all patrons for any given concert in the Roy Thomson Hall parking garage. The entrance to this garage is on Wellington Street. The hours of operation are 6:00am–12:30am daily. The garage is closed on holidays. There is some Accessibility Parking available.
MetroCentre Parking Lot
This parking garage has approximately 500 spaces and is easily accessible by foot through the MetroCentre concourse to Roy Thomson Hall. We recommend parking in the pink section of the MetroCentre garage and accessing the main floor of MetroCentre [M] by elevator.
The Ritz-Carlton, Toronto
A special valet parking rate of $20 per vehicle is available to all Maestro's Club Members who wish to park across the street at The Ritz-Carlton, Toronto, 181 Wellington Street. Please note that this offer does not apply to overnight parking.
The Roy Thomson Hall Music Store has closed, effective December 23, 2017. On behalf of The Corporation of Massey Hall and Roy Thomson Hall, the Toronto Symphony Orchestra, and the Music Store, thank you for your great support over the years.
Did you know that you can skip the line at intermission by pre-ordering drinks at any Roy Thomson Hall bar before the performance? Highly recommended.
To check for articles left at Roy Thomson Hall, please call 416.593.4822 X 368 during regular business hours.
There are several automated bank machines located within walking distance of Roy Thomson Hall,:
- Bank of Montreal: King and Simcoe Streets (northeast corner)
- CIBC: King Street and University Avenue (southwest corner)
- Royal Bank: 180 Wellington Street West
- Scotiabank: 145 King Street West (West of University Avenue)
- TD Canada Trust: 55 King Street West (West of Bay Street)
Please note that there are no bank machines located inside Roy Thomson Hall.
Please visit the Special Needs & Accessibility page for detailed accessibility information for this venue.