Contact Us

Patron Services

The Patron Services office and phone line is open Mon–Fri: 9:00am–5:00pm. Please note for the months of July & August the office will close at 3pm on Fridays. After hours, on the day of your concert, please contact the concert venue.



Fax: 416.598.9522

Toll Free: 1.855.593.7769

145 Wellington St. W., fifth floor (diagonally southeast from Roy Thomson Hall)

Please contact us to 

Patron account information is confidential; any updates or changes, including ticket exchanges and reprints, must be made by the account holder. To make arrangements for someone else to have access to your account, please call Patron Services at 416.598.3375 or e-mail

Emails received after 4:00pm on Friday will not be addressed until the following business day. We welcome your questions, comments, and suggestions.

Concert Venues

For questions about the concert venue, please contact:

Roy Thomson Hall
George Weston Recital Hall (Toronto Centre for the Arts)
Massey Hall

School Concerts

For questions regarding School Concert performances or tickets, please contact schoolconcerts@TSO.CA.

Media Relations

For all media inquiries, please contact:

Michelle Brykman at Touchwood PR

Ticket-Donation Requests

For requests of charitable donations from the TSO, please see our FAQ.


Helena Magee
Artsmarketing Services
416.593.7769 X. 253

Mailing Address

Toronto Symphony Orchestra
500-145 Wellington St. W.
Toronto, ON   M5J 1H8

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