2021/22 Season FAQs

We can’t wait to welcome you back for in-person performances in our 2021/22 season! We understand that you may have questions about our return to the stage, and we’ll do our best to provide you with the most up-to-date information. Check this page often for new details.

Thank you for your continued support and patience as we work to safely bring audiences, musicians, and employees together again.

Your Questions Answered

2021/22 Season

Update on Rescheduled Performances

Credit on Account & Gift Certificates

Donations

How to Reach Us


2021/22 Season

How will the 2021/22 season look compared to previous seasons?

  • We are pleased to present a subscription season of Masterworks, Pops, and Young People’s Concerts Series performances starting in November 2021 and running through June 2022.
  • November through February concerts will be 60–75 minutes without intermissions, and include approximately 50 distanced musicians on stage.
  • March through June concerts will feature the entire ensemble in full-length programs with intermissions.

What safety measures will be in place?

The safety of our patrons, musicians, and staff is our top priority. We are collaborating with our venue partners at Roy Thomson Hall and Meridian Arts Centre on reopening plans and will announce safety guidelines closer to the start of the season. All provincial and city public-health measures will be followed.

When will tickets go on sale?

  • 2021/22 season subscriptions are available now to renewing subscribers. We hope to offer subscription packages to new or returning patrons at a later date, as capacity allows.
  • Subscribers and donors will get pre-sale access to purchase subscriptions and tickets when they are released, before the general public.
  • Single-ticket on-sale information, including details for TSOUNDCHECK members and groups, will be announced at a later date, as inventory is available—stay tuned! Sign up for the TSO Email Club to get ticket-availability alerts.

Will subscriber seating be impacted?

Renewing subscribers are invited to secure their regular seats by July 23. If audience-capacity limits or other public-health regulations are in place when the season begins, we will find comparable seats and dates to the best of our ability, and communicate any changes to you in a timely manner.

Will more concerts be added at a later date?

Special Performances—including holiday concerts—will be added throughout the season. 2021/22 subscribers and TSO donors will get pre-sale access to newly added concerts.

Will TSO Live Streams be available in the 2021/22 season?

The TSO is committed to providing a limited number of live-stream performances during the 2021/22 season. Details will be announced in the fall.

What happens if ​concerts are impacted by COVID-19?

While we can’t control the uncertainties of the pandemic, we can commit to being your partner and providing you with options, including placing the value of your tickets on account for future use, donating your tickets for a charitable tax receipt, or providing you with a refund.

If public-health regulations limit capacity, we will find comparable seats and dates to the best of our ability and communicate any changes in a timely manner.


Update on Rescheduled Performances

When will Yo-Yo Ma appear with the TSO?

The uncertainties around the pandemic have made it challenging to reschedule all guest artists. We are hopeful that Yo-Yo Ma will join us in the 2022/23 season.

What is happening with previously rescheduled performances of Star Wars and FINAL FANTASY VII REMAKE Orchestra World Tour?

Performances of Star Wars: The Force Awakens—In Concert have been postponed to October 6–8, 2022, at Roy Thomson Hall. No action is required on your part if you are a current ticketholder—your seats have automatically been transferred into the new equivalent performance date, and we will be in touch with you regarding your new tickets next summer.

Original Date & Time

Previously Rescheduled A

Previously Rescheduled B

New Date & Time

Thu, May 7, 2020 at 7:30pm

Thu, May 13, 2021 at 7:30pm

Thu, Sep 30, 2021 at 7:30pm

Thu, Oct 6, 2022 at 7:30pm

Fri, May 8, 2020 at 7:30pm

Fri, May 14, 2021 at 7:30pm

Fri, Oct 1, 2021 at 7:30pm

Fri, Oct 7, 2022 at 7:30pm

Sat, May 9, 2020 at 12:30pm

Sat, May 15, 2021 at 12:30pm

Sat, Oct 2, 2021 at 12:30pm

Sat, Oct 8, 2022 at 12:30pm

Sat, May 9, 2020 at 7:30pm

Sat, May 15, 2021 at 7:30pm

Sat, Oct 2, 2021 at 7:30pm

Sat, Oct 8, 2022 at 7:30pm

Performances of Star Wars: The Last Jedi—In Concert will be rescheduled to spring 2023, with details being announced at a later date

Performances of FINAL FANTASY VII REMAKE Orchestra World Tour have been postponed to March 2–3, 2022, at Roy Thomson Hall. We are disappointed that we once again need to delay these performances, rest assured that it will be worth the wait.

No action is required on your part if you are a current ticketholder—your seats have been automatically transferred into the new equivalent performance date, and we will be in touch with you regarding your new tickets early in 2022.

Original Date & Time

Previously Rescheduled A

Previously Rescheduled B

New Date & Time

Fri, Jun 26, 2020 at 7:30pm

Fri, May 21, 2021 at 7:30pm

Fri, Oct 8, 2021 at 7:30pm

Wed, Mar 2, 2022 at 7:30pm

Sat, Jun 27, 2020 at 7:30pm

Thu, May 20, 2021 at 7:30pm

Sat, Oct 9, 2021 at 7:30pm

Thu, Mar 3, 2022 at 7:30pm

What is the future of the Harry Potter and Joe Hisaishi performances at Meridian Hall?

Harry Potter and the Deathly Hallows™ Part 1 in Concert at Meridian Hall has been postponed to May 5–7, 2022.

The Saturday, June 26, 2021 performances of Joe Hisaishi in Concert at Meridian Hall have been rescheduled:

  • The 3:00pm performance will now take place on Friday, June 24, 2022 at 8:00pm.
  • The 8:00pm performance will now take place on Saturday, June 25, 2022 at 8:00pm.

Ticketholders are encouraged to hold on to their tickets as they will still be valid for the new dates. Joe Hisaishi in Concert is presented by Willow Arts.

If you have any inquiries, please contact the TO Live Box Office team at 416.366.7723, 1.800.708.6754, or boxoffice@tolive.com.


Credit on Account & Gift Certificates

What is the difference between credit on account and a Gift Certificate, and how can I redeem them?

Credit on account and Gift Certificates both provide an opportunity to use your funds for future TSO performances or subscription packages, or for your annual charitable contribution, with no additional service charges.

Credit on your patron account is valid for use until June 30, 2022. At that time, any unredeemed credit will be automatically converted into a charitable contribution with a tax receipt issued. To redeem your credit online at TSO.CA, simply select “APPLY BALANCE” at the bottom of the payment-information page before completing your order and paying your remaining balance (if applicable). Credit can also be applied over the phone by calling TSO Patron Services at 416.598.3375.

Gift Certificates never expire and can be redeemed through TSO Patron Services at 416.598.3375, or online at TSO.CA.


Donations

How can I support the TSO?

A great way to support your TSO and ensure the artistic vitality of your Orchestra is to maintain your annual giving or become an annual donor—with either a single gift or monthly instalments. With a tax-deductible charitable donation of $100 or more (or monthly gift starting at $10 per month), you will receive exclusive donor benefits and privileges in recognition of your generosity that bring you closer to the music you love. To donate, or for more information on the TSO’s donor programs, visit TSO.CA/Support.

We greatly appreciate the support of all our annual donors, at all levels of investment. Thank you!

What donor benefits will be offered in the 2021/22 season?

We continue to work within pandemic restrictions to adapt the TSO’s donor membership benefits and privileges in meaningful ways to recognize your critical and loyal support, and show our sincere gratitude. All Friends, Maestro’s Club, and Impresarios Club members will be kept up to date on the impact of their support through member communications including Noteworthy, and engaged through invitations to exclusive virtual performances and events, curated behind-the-scenes TSO digital content, advance notice of donor pre-sale dates for scheduled concerts, and more. As restrictions allow, in-person donor events like Donor Open Rehearsals may resume in 2022.

If you have questions regarding your annual donation, Friends membership, or Impresarios Club membership, please contact TSO Donor Services at 416.598.5311 or giving@TSO.CA.

If you have questions regarding your Maestro’s Club membership, please contact the Maestro’s Club at 416.598.5380 or maestrosclub@TSO.CA.


How to Reach Us

Is the Box Office open?

TSO Patron Services Representatives are working from secure, remote locations and ready to assist you over the phone (416.598.3375) and via email (contactus@TSO.CA) during summer business hours, Monday–Thursday, 9:30am–5:00pm, and Friday, 9:30am–3:00pm. In-person service at the TSO Patron Services Centre and Roy Thomson Hall Box Office is unavailable until further notice.

If you have questions regarding annual donations, Friends memberships, or Impresarios Club memberships, please contact TSO Donor Services at 416.598.5311 or giving@TSO.CA.

If you have questions regarding Maestro’s Club memberships, please contact the Maestro’s Club at 416.598.5380 or maestrosclub@TSO.CA.

Give to the TSO

The Toronto Symphony Orchestra is a charitable organization that relies on the support of its vibrant community to deliver outstanding programming and music education.

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Subscriptions

2021/22 subscription packages are on sale now to renewing subscribers! Subscribers get the best seats at the best prices, plus an array of exciting perks.

Email Club

Get ticket alerts for the 2021/22 season, exclusive behind-the-scenes content, special offers, and more!

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