Employment

Reports To: Vice-President & Chief of Staff
Status: Permanent Full-time
Start Date: April 2026
Salary Range: $100,000 to $130,000

Benefits: 100% company paid benefits including Telus-Health Employee Family Assistance program (provided after successful completion of the first three (3) months of employment); Company paid pension contributions provided after the completion of one year of employment; 3 weeks vacation prorated during the first year; Complimentary tickets to TSO concerts; and a hybrid work environment.

Position Summary:

The Director of Human Resources provides strategic oversight while also managing the hands-on daily operations of the TSO’s human resources (HR) function, ensuring that programs, policies, and workplace culture align with organizational goals. As the subject matter expert, this position consults with and advises the Executive Leadership Team (ELT) on key topics, including developing HR strategies which drive organizational performance.

Major Duties and Responsibilities:

Strategy & Policy:

• Develops, implements, and manages all HR policies, procedures, and processes to ensure legal compliance and alignment with the TSO’s strategic direction.
• Partners with the executive leadership team to align HR strategies with the TSO’s goals and priorities.
• Recommends new initiatives to enhance employee performance, experience, and retention.

Operations & Program Management:

• Leads the full scope of HR operations, including, but not limited to:
  • recruitment, job and compensation evaluation, and benefits
  • learning and professional development
• Administers disability and leave management through third-party providers, including return-to-work and workplace accommodation plans.
• Reviews and analyzes group benefit plan options, prepares recommendations for leadership approval, and communicates changes to staff.

Talent Acquisition & Job Evaluation:

• Manages end-to-end recruitment activities, including job postings, interviews, reference checks, employment contracts, and assists with onboarding.
• Oversees the job evaluation process for new and revised job descriptions and leads the annual organization-wide review process in coordination with performance management.
• Maintains the organizational compensation framework.

Employee Relations & Support:

• Serves as the primary HR resource for staff and provides guidance and support to the Executive Leadership Team, department heads, and occasionally provides advice on orchestra personnel matters.
• Leads investigations into employee complaints, including standards-of-conduct issues, workplace harassment or violence, interpersonal conflicts

Committees & Compliance:

• Participates in HR-related committees, including Joint Health & Safety, Fire Warden, and others as required.

Nature and Scope of Responsibility:

• The Director of Human Resources provides leadership and guidance across the organization, communicating with employees at all levels to coach, influence, and support the resolution of HR matters.
• The role oversees company-wide HR functions, including employee programs, training and professional development, and general HR operations, while introducing and supporting new and existing HR initiatives.
• The position also stays abreast of, and recommends best-practice programs to align HR strategies with the evolving business environment.

Experience & Qualifications:

• University degree, preferably in Human Resources (HR), or a related field;
• Certified Human Resources Leader (CHRL) designation from the Human Resources Professionals Association of Ontario (HRPA). While an Ontario designation is preferred, consideration will be extended to experienced candidates with HR designations from other provincial associations.
• Minimum of 8 years of progressive HR generalist experience preferably within a non-profit environment;
• Knowledgeable about employment legislation—including the Employment Standards Act, Human Rights Code, AODA, Occupational Health & Safety Act, and Labour Relations Act—and stays abreast of new and evolving legal requirements;
• Proficient with Microsoft Office (Word, Excel and Powerpoint) and Google Suite (Docs, Sheets, and Slides).

How to Apply:

Submissions are accepted until Monday, February 16th, 2026 at 5:00 p.m.

Apply

Round 1 interviews (in-person) will be held on Thursday, February 26th and Friday, February 27, 2026.

Round 2 finalist interviews (in-person) will be held on Friday, March 6, 2026. TSO thanks all candidates for their interest, only those applicants selected for an interview will be contacted.

The Toronto Symphony Orchestra is committed to having a workforce that is reflective of the diversity of the City of Toronto and strongly encourages applications from all qualified individuals, especially those who can provide unique perspectives and contribute to a further diversification of ideas.

The TSO is committed to providing accommodations for people with disabilities. If you require accommodation, the TSO will work with you to meet your needs.

NOTE: TSO does not utilize Artificial Intelligence (AI) during the hiring process.

Working Conditions/Physical Demands:

• The position works in a professional office environment with core operating hours of 9:00 a.m. to 5:00 p.m., with some flexibility possible. The TSO also supports a hybrid work model, allowing employees to work remotely on select days.
• The role involves managing multiple, time-sensitive HR responsibilities in a dynamic environment where unexpected interruptions may occur due to business, management, or employee needs.
• The position requires extended periods of desk and computer work.