Employment

Chief Executive Officer

One of Canada's foremost symphonic ensembles, the Toronto Symphony Orchestra (TSO) has played a vital role in Toronto’s dynamic cultural life for 99 years. Music Director Gustavo Gimeno brings an expansive artistic vision, intellectual curiosity, and a sense of adventure to programming the 92-musician Orchestra. Committed to serving local and national communities through vibrant performances and extensive educational activities, the TSO offers a wide range of programming that resonates with people of all ages and backgrounds. In 2019, more than 250,000 patrons and 40,000 students experienced the Orchestra’s powerful performances at Roy Thomson Hall. With a notable recording and broadcast history complementing international touring engagements, the TSO is a unique musical ambassador for Canada around the world. Its exciting return to in-person performances in November 2021 will launch the Orchestra’s 100th season and Maestro Gimeno’s first season on the podium.

Reporting to the Board and working closely with the Music Director, the next CEO will lead an agile, resilient organization that is committed to performance of the highest quality; breaking ground artistically and inspiring listeners; challenging the status quo; and building relationships that foster community belonging through the power of orchestral music. With a relevant degree and deep experience in arts and culture, you are progressive and inclusive, bringing trusted business acumen and a sterling record of financial, reputational, labour relations, and marketing and philanthropic leadership, ideally with a prominent symphony orchestra.

An exceptional relationship-builder, advocate, and fundraiser, you are a compelling ambassador who is dedicated to reaching and welcoming new and diverse communities. Open and personable, you will nurture transparent communication, cohesive working relationships, and a spirit of shared purpose across the entire organization. You will deliver decisive leadership in support of the TSO’s growth, fiscal and labour stability, diversity, artistic adventure, and increased community engagement. As the world emerges from Covid-19, the TSO and its audiences are well positioned to grow and flourish in concert with the remarkable growth of the city for which the Orchestra is named. Bring your vigour, enthusiasm, and knowledge to one of the finest orchestras in the world.

Toronto Symphony Orchestra is committed to having a workforce that is reflective of the diversity of the city of Toronto and strongly encourages applications from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas. All responses to Caldwell Partners are confidential. Please indicate your interest in Project 210625 at https://caldwell.thriveapp.ly/job/982.


Director, Media Relations and Communications

Department: Public Relations, Communications
Reports to: Vice-President, Communications
Status: Full-time, Permanent

Position Summary:

Reporting to the Vice-President, Communications and a member of TSO’s marketing and communications team, the Director, Media Relations and Communications plays a key role in furthering the organization’s artistic, audience development, and financial objectives by gaining wide public exposure that inspires a deeper relationship with the orchestra. The Director, Media Relations and Communications develops and implements a robust media relations strategy to elevate and celebrate the TSO musicians, guest artists and many orchestral activities to its patrons, stakeholders and community while contributing to content creation across our communications channels. With a keen sense of what makes a great story, the Director, Media Relations and Communications ensures a robust “news stream” about the Toronto Symphony Orchestra and works closely with journalists for earned media and influencers.

Responsibilities:

Media Relations:

  • Develops and delivers a strategic PR plan for the season and for special events such as celebrations, media opportunities, milestones and philanthropic announcements
  • Manages and executes media relations activities including story pitches, press materials and interviews
  • Maximizes positive media coverage across traditional, digital and social media outlets
  • Builds and maintains relationships with media, social influencers, bloggers and industry publications
  • Develops close relationships with TSO musicians and guest artists to develop story ideas and find creative and compelling ways to share their stories
  • Monitors media coverage and continuously assesses effectiveness of media relations strategies

Communications

  • Oversees the content development for TSO’s monthly storytelling email Noteworthy
  • Contributes stories to website news portal
  • Contributes/writes posts for social media channels
  • Coordinates photo and video shoots with contracted photographers and videographers
  • Ensures all corporate material is updated including bios, boilerplates and organizational history
  • Works concert duty as required by the marketing and communications team (approximately twice per month, involving evening and weekend hours)
  • Assists with other written material such as speeches, philanthropic material and internal communications to ensure consistent messaging.

Knowledge/Skills/Abilities:

  • Bachelor's degree required in journalism, communications or other relevant area
  • Five to ten years of professional experience preferred
  • Superior storytelling and copywriting capabilities
  • Experience Google GSuite, Microsoft Office
  • Superior interpersonal skills, detail oriented, excellent organizational and time management skills
  • Ability to work cross-functionally, collaborating with multiple departments and stakeholders
  • Demonstrates independent, mature judgement; conveys a professional image and attitude
  • Ability to function at a high level of productivity in a fast-paced, high-energy environment; proven success managing many projects simultaneously
  • Previous experience with an arts organization and genuine interest and passion for live entertainment and classical music a strong asset.

Salary Range: $67,000 to $72,000 per annum

Working Conditions/Physical Demands:

Routine for office environment though some activity takes place at rehearsals, concerts, and special events. The employee will be required to perform the essential functions of the job during some evening and weekend concerts and/or events. The majority of the TSO’s concerts take place in Roy Thomson Hall.

The TSO is currently working in a hybrid model of in-office and remote work. As TSO continues to evaluate the situation, the balance of time in the office and remote work is guided by departmental needs determined by the VP.

How to Apply:

Qualified candidates should apply by submitting a cover letter, résumé, to Esther Lee, Director of Human Resources at elee@tso.ca with the subject “Director, Media Relations and Communications” no later than December 7, 2021. The TSO thanks all applicants but only those selected for an interview will be contacted.

The Toronto Symphony Orchestra is committed to having a workforce that is reflective of the diversity of the City of Toronto and strongly encourages applications from all qualified individuals, especially those who can provide different perspectives and contribute to further diversification of ideas.

The TSO is committed to providing accommodations for persons with disabilities. If you require accommodation, the TSO will work with you to meet your needs.

About the TSO:

One of Canada’s most respected arts organizations, the Toronto Symphony Orchestra (TSO) has played a vital role in the city’s dynamic cultural life for 99 years. Music Director Gustavo Gimeno brings an expansive artistic vision, intellectual curiosity, and sense of adventure to programming the 92-musician Orchestra. The TSO is committed to serving local and national communities through vibrant performances, extensive educational activities, and impactful community relationships. It has a notable recording and broadcast history and has been celebrated internationally during its many tours. Toronto’s iconic Roy Thomson Hall is the TSO’s home, drawing patrons from around the world. The Toronto Symphony Orchestra’s name remains synonymous with musical versatility and growth, and artistic distinction.

Give to the TSO

The Toronto Symphony Orchestra is a charitable organization that relies on the support of its vibrant community to deliver outstanding programming and music education.

Donate Today

Subscriptions

2021/22 subscription packages are on sale now! Subscribers get the best seats at the best prices, plus an array of exciting perks.

Subscribe Today

Email Club

Get ticket alerts for the 2021/22 season, exclusive behind-the-scenes content, special offers, and more!

Sign up for Email Club
Live Chat Button