Subscriber Rewards
Your subscription to the Toronto Symphony Orchestra includes a host
of special privileges designed exclusively for you. Enjoy the total
experience of being a part of the Symphony family!
2012.2013 Musically Speaking CD Redemption Coupon
Valid for one free Musically Speaking CD* featuring highlights of the TSO's 12.13 concert season.
Coupon can be redeemed beginning Thu, September 20, 2012 in person only at:
TSO Customer Service Desk at any of your 12.13 TSO concerts.
OR
TSO Customer Service Centre, 212 King St W, 1st Floor, Monday to Friday, 9:00am to 5:00pm.
Questions? Call our Customer Service Centre at 416.598.3375
*CD quantities are limited and subject to availability.
Ticket Exchanges
The TSO offers the most flexible subscription ticket exchange
policy in Toronto! If you cannot attend a performance, then simply
exchange your tickets 48 hours prior to the performance by phone, fax,
or in person. (Some exceptions apply - click here for details)
Save up to 20%
Purchase a subscription and you can save as much as 20% off regular ticket prices.
Save on Extra Tickets
Subscribers pay only the special subscription price on extra ticket purchases. You can save as much as 10%.
The More You Buy, the More You Save
Buy two or more Evening Masterworks series and you’ll get significant savings with our bulk purchase discount!
No Service Charges
Subscribers pay the series price and that’s all! No exchange fees and no service charges for additional concert tickets.
Ticket Donation
If you are unable to attend a concert, and do not wish to exchange
your tickets, then you may donate your tickets back to the TSO and
receive a charitable tax receipt. Tickets may be donated up to 48 hours
prior to the concert.
No Charge for Lost or Forgotten Tickets
If you lose or misplace your tickets, then call us to arrange for replacement tickets, free!
Great Seats Year After Year
The best seats are available to subscribers first.
Get Ahead of the Line – Subscribers First!
Subscribers can add additional tickets to their subscription packages before tickets go on sale to the general public on August 23, 2012.
Personal Subscriber Care
Our Subscriber Service Representatives offer personal attention:
- at the Toronto Symphony Orchestra Customer Service Centre, 212 King
Street West, First Floor, Monday to Friday, 9:00am to 5:00pm.
- in the Roy Thomson Hall lobby at each TSO performance.
- by phone at 416.598.3375, Monday to Friday, 9:00am to 5:00pm.
You’ll also receive:
A Subscriber Discount Card for use at participating restaurants.
A Musically Speaking CD
Take the music home with our Musically Speaking CD*, a special bonus to subscribers, featuring musical highlights from the season!
* Musically Speaking is a Toronto
Symphony Orchestra initiative dependent upon the donated products and
services of our recording partners, and is available to subscribers
while supplies last.
Helpful Hints
A number of our concerts sell out quickly
Be sure to purchase your tickets early, especially for the Special Performances and Christmas concerts!
Lost your tickets?
If you lose your entire subscription series tickets, or any
individual tickets, simply contact the TSO Customer Service Centre at
416.598.3375 and we will be happy to help you.
We don’t want you to miss a note!
When coming to a concert, please remember that traffic, parking, and
weather can affect your arrival time at the hall, so leave early to
make sure you’re not late.
Telephone Campaign
The TSO runs a telephone subscription campaign from March to
December, so you may receive a call from one of our friendly
representatives! The telemarketing office phone number is 416.593.7769,
ext. 357.